FAQs

See our Frequently Asked Questions for our products.

Swift Command Connectivity Questions

These are frequently asked questions about the connectivity on the Swift Command system.

These are frequently asked questions about the connectivity on the Swift Command system.

Wed Jun 14th 2017

What devices support the app?

Ensure you device supports Bluetooth 4.0 (often referred to as BLE, Bluetooth Low Energy). If unsure use the BLE Checker App from the App / Play store.

The app is currently not supported on Windows phones.

How do I connect an IPhone to the system?

Please see the link below to our support video for setting up an IPhone on the system.

https://sargentltd.co.uk/tech-support/article/Swift-Command-Bluetooth-Pairing-and-Setup-for-Apple-iOS/35

How do I connect an Android phone to the system?

Please see the link below to our support video for setting up an Android phone.

https://sargentltd.co.uk/tech-support/article/Swift-Command-Bluetooth-Pairing-and-Setup-for-Android/36

My device has become disconnected what should I do?

If your device has done the following:
Goes to sleep
The screen auto-lock
You change to another App
Another paired device connects to the system.
The Bluetooth connection will be disconnected. You will need to reconnect when you wish to use the Swift Command App again.

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